Privacy Policy

Last Updated: May 7, 2026

This Privacy Policy outlines how Southern Pines Landscaping LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

How our contact form works

The quote-request form on our home page does not submit your information to any server we control. When you tap “Send by Text” your phone's native Messages app opens with the form contents already filled in as a draft to (404) 610-7789. When you tap “Send by Email” your default mail app opens with the form contents drafted to Southernpines2000@gmail.com. Either way, you choose to send, edit, or cancel.

We see your information only when you actively send the message. We do not store form data, set cookies for it, or log it on any analytics platform. If you call us instead, the same applies — we have access only to what you tell us during the call.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

  • Account: A unique profile created for you to access our services.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with us.
  • Company: Refers to Southern Pines Landscaping LLC, serving Lilburn, GA and the surrounding Atlanta metro area.
  • Cookies: Small files placed on your device by a website that track browsing activity.
  • Country: Refers to the United States.
  • Device: Any internet-connected device such as a smartphone, tablet, or computer.
  • Personal Data: Information that identifies or can be used to identify an individual.
  • Service: Refers to the website and landscaping services provided by Southern Pines Landscaping LLC, including lawn care, landscape design, hardscaping, irrigation, pine straw installation, tree services, and related services.
  • Service Provider: Third-party companies or individuals that process data on our behalf.
  • Usage Data: Information automatically collected during use of the Service.
  • Website: Refers to Southern Pines Landscaping, accessible at our website URL.
  • You: The individual or business using our Service.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Property address or service location
  • Details about your landscaping needs
  • Any other information voluntarily provided by you

Usage Data

Usage Data may include:

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited and time spent
  • Referring URLs
  • Date and time of visits

Mobile Device Data

When accessing via mobile device:

  • Device type
  • Unique device ID
  • IP address
  • Operating system
  • Browser type

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve our services. These include:

  • Essential Cookies
  • Preference Cookies
  • Analytics Cookies

You may disable cookies through your browser settings.

Use of Your Personal Data

We use your data to:

  • Provide landscaping services (lawn care, design, hardscaping, irrigation, etc.)
  • Schedule service appointments and estimates
  • Send service updates and follow-ups
  • Respond to inquiries and quote requests
  • Improve our services and customer experience
  • Maintain security and prevent fraud
  • Comply with legal obligations

Sharing of Your Personal Data

We may share your information with:

  • Service providers (CRM, scheduling, communication tools)
  • Business transfers (if applicable)
  • Affiliates (if required for operations)
  • Legal authorities when required

We do NOT sell your personal data.

SMS & Mobile Data Privacy (A2P 10DLC Compliance)

Southern Pines Landscaping LLC respects your privacy regarding mobile communications. We may use your phone number to send:

  • Appointment confirmations and reminders
  • Service updates and scheduling notifications
  • Estimate and quote follow-ups
  • Customer support messages

Message and data rates may apply.

You can opt out anytime by replying STOP. For help, reply HELP or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Retention of Your Personal Data

We retain data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Transfer of Your Personal Data

Your data may be processed outside your state. By using our services, you consent to this transfer.

Your Data Rights

You have the right to:

  • Access your data
  • Correct your data
  • Request deletion
  • Opt out of communications

To request this, contact: Southernpines2000@gmail.com

California Privacy Rights (CCPA)

California residents may request:

  • Categories of data collected
  • Categories shared
  • Deletion of data

We do NOT sell personal data.

Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

Links to Third-Party Websites

We are not responsible for third-party privacy practices.

Changes to This Privacy Policy

We may update this policy at any time. Continued use means acceptance of updates.

Contact Us

Southern Pines Landscaping LLC
Lilburn, GA 30047

Email: Southernpines2000@gmail.com
Phone: (404) 610-7789